Laser innovation simplified.

1-888-252-2219

  • About Us
  • Medical Laser Solutions
        • We Are Here For You

          Regardless of whether or not you have a service agreement, we are always willing to assist and get your lasers and other equipment up and running quickly and cost-effectively, wherever you are in Canada.

        • EMAIL US

        • CALL US

          Toll Free: 1-888-252-2219
          Local : 1-705-327-7993
        • VISIT US

          23 Progress Drive, Unit #6 Orillia, ON L3V 0T7

Services

We fix all brands of industrial lasers across all specialties and have programs that will match your needs and your budget.

When it comes to service and support for your laser device, rest assured that NOI is here for you. Our Service Department couples expertise in technology with genuine hospitality, for a refreshing approach to any issues that may arise.

Service Contracts

The laser equipment you invest in is expensive and can be expensive to maintain but is the foundation of your practice and even more costly when it is down.

Manufacturers offer service contracts that are extremely costly. NOI provides a very straight forward solution that offers fast turn around and a fair price. Simply give us a call from anywhere in Canada and we will repair it!

Technicians are factory trained with full access to factory technical support and factory-supplied parts.

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Preventative Maintenance

Preventive maintenance inspections are very important and specifically designed to improve equipment life and avoid any unplanned equipment downtime and failures.  NOI preventative maintenance programs focused around:

Having regular PM inspections can help to lower overall maintenance costs of your lasers and equipment, and reduce the probability of costly equipment failures.

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As needed repairs

NOI is the ideal solution for clinics of any specialty who want to ensure that the devices they invested in are operating effectively and safely.    Regardless of whether or not you have a service agreement, we are always willing to assist and get your lasers and other equipment up and running quickly and cost-effectively, wherever you are in Canada.
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Third Party Repairs

NOI has become a leader in providing Third Party Technical support and repair services in Canada for medical equipment and industrial lasers. Our industry-leading technicians and state of the art service software make us the first choice for those companies that:

  • may not have their own field service organization
  • require a secondary and/or back up solution to ensure their customers are up and running.
  • have US or International offices and do not have the appropriate medical approvals or work visa’s required to have a technician from another country service equipment in Canada.
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How it works

Field Service Repairs

(Customer Site)

We come to you

NOI has a team of highly trained service technicians located across the country capable of doing on-site repairs at the customer’s location.

This cost-effective solution is an excellent option for those situations in which the equipment is too large or sensitive for shipping to our dedicated repair facility.

In House Repairs

You send it to us

Our highly trained team of in-house repair technicians are also available to provide “bench” work service.

For those customers and situations where it is more cost effective and efficient, the customer can send the equipment directly to our repair facility where we will inspect, diagnose, repair, and document the repair.

The system will be tested to be operating to manufacturers specifications pror to being returned to the customer.

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NOI TIPS

Things to consider when selecting a Service Provider
  • What is the experience of the company?
  • How long have they been in business?
  • Do they carry adequate business insurance to ensure they are not putting you at risk
  • Do they hold the appropriate business licenses or registrations for the work they are doing?